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eClerx
- I was the EMEA lead for all of our Retail clients
- Strategic & consultative management of leading digital and multichannel UK and Europe based clients including some of the UK’s biggest Retail brands i.e. Argos, Asda, Marks & Spencer, Homebase, B&Q, Office Depot, Maplin Electronics, managing, planning and delivering digital programs across E-Commerce, Content Management & Marketing, Marketing Automation, Digital Marketing, Data & Analytics, Search, Social media, Campaign Management
- Other clients I managed were Time Inc, Premier Inn, Amex. I supported on the Sky TV account
- Develop, manage and maintain strong, active relationships with key Client stakeholders at senior and mid-management levels and with key Client operations personnel
- Design, develop, manage & deliver relevant services aligned with client goals and business plans
- Facilitate / bridge eClerx India based delivery with client operations teams and drive delivery excellence and eClerx reputation with Client
- Project manage initiation, on-boarding and implementation of new engagements / projects with Clients in coordination with eClerx India operations team
Task
Worked with almost 50 Global Fortune 500 scale clients including many of the world’s leading High Tech and Industrial Manufacturing & Distributors, Online Retail, Interactive Media & Entertainment, Travel and Leisure, Software Vendors and Financial Services companies.